Warranty Policy
Free 3 Years Warranty Extension
The power station purchased from DaranEner, Amazon, or other authorized distributors/retailers will automatically have its warranty extended for three years free of charge after registering the warranty on daranener.com.
Register Product
If you want to register your products and get free 3 years warranty extension, please click here: product registration.
Warranty period
Please refer to the table below for warranty periods for various products, as warranty periods vary by model.
Item | General Warranty period (months) | After extended warranty(Months) |
---|---|---|
Power Station | 24 | 60 |
Solar Panel | 12 | - |
The following do not apply to the warranty
- Non-quality related issues
- Unauthorized modifications/repairs/disassembly or not following official instructions or manuals.
- Misuse/abuse/accidental damage/damage due to acts of nature. (e.g. lightning strike, tornado, hurricane, etc.)
- For special applications other than general consumer use
- Items purchased from unauthorized dealers
- Lost/stolen/free/refundable products
- Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes
- Unable to provide a valid proof of purchase
Warranty claims
Please feel free to contact our customer service team at support@daranener.com.
Register Product
If you need to register your products, please click here: product registration